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FAQs (Frequent Asked Questions) |
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What is ResortsDiscounts.com? |
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ResortsDiscounts.com is an international company installed in Cancun, Quintana Roo, Mexico, focused in our client's travel satisfaction. Our goal is to give the best deals in the hotels and make them easy to reserve. We are constantly making deals with the best 4, 5 and 6 star hotels and resorts in all over the world, so we can always offer you the best bargains possible.
Our staff is composed of people that has been more than 15 years in the travel discounts business. We are looking forward to serve you many years more. Save a lot of money with us! |
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Our main offices are located in Cancun, Quintana Roo, Mexico.
The address is:
Paseo del Mayab #14-A Mz. 24 Reg. 514 Fracc. Paseos del Caribe
Cancun, Quintana Roo, Mexico.
C.P. 77535
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How can ResortsDiscounts.com get such sensational deals? |
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ResortsDiscounts.com has agreements with major vacation ownership resorts. The developers of this resorts are sponsoring this special deals which are not available to the general public. Since you will be attending a 90 minutes resort presentation tour, the sponsor is generously subsiding this special packages so that you can take some time to check them out. You are under no obligation to buy or join anything. Your decision, no matter what your choice is, will be expressly honored and respected. |
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What is a Vacation Ownership Program? |
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A Vacation Ownership Program or a Vacation Club is an organization that does the marketing for a Resort or a Chain of Hotels for an inexpensive price, they are designed for people with a certain profile that like to travel with quality and price.. |
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What is involved in the Tour & Sales Presentation? |
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Your tour will be booked for you along with your hotel reservation. It will be for the second or third day of your vacation, you must confirm this with the vacation club representative that will meet you at your arrival to the Resort. Please note that it is very important that you attend the tour, it is the reason you received such a great deal on your vacation package and failure of the tour will result in paying a full rack rate plus the cost of the vacation package being charged for your accommodations. This tours generally include a breakfast or lunch buffet, a tour of the facilities, an explanation of all the benefits of the vacation program and a question and answer period. Remember you are under absolutely no obligation to purchase anything. |
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What is the procedure to buy a Vacation Package? |
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Simply choose the vacation package that best suits to your needs, call us to reserve at our toll free number: 1-877-2462962 from USA and Canada, and 01-800-7746089 from Mexico. We will do the rest. You will receive the Confirmation Letter in around 72 hours after paying your vacation..
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How do I know if I qualify to obtain the discounted vacation? |
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Each resort has different terms and conditions for their qualifications of their customers. Please check in the Terms and Conditions link of every package, so you can verify if you meet the qualifications of your selected vacation deal.
The main idea of this promotional packages is that you must take a sales presentation of the vacation club of the hotel, with no obligation to buy into it.
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What do I do if I don't qualify in the hotel I selected? |
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Very simple, just get in touch with us at at our toll free number: 1-877-2462962 from USA and Canada, and 01-800-7746089 from Mexico, where we can recommend you another hotel. Maybe you don't qualify for one resort, but you may meet the qualifications on another hotel.
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How far in advance can I make a reservation? |
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You can reserve from one year in advance, and up to 4 days before your vacation. If you want to reserve with less days in advance, please contact us at our toll free number: 1-877-2462962 from USA and Canada, and 01-800-7746089 from Mexico.
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Is it mandatory to take the resort vacation ownership sales presentation? |
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Yes, that is the main reason of why the resorts give away such great deals. However we can guarantee you there is no obligation of buying into them. That depends totally on you.
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Can I re-schedule or cancell my vacations? |
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Yes, you can. Please review the Terms and Conditions of the different vacation packages, because they differ according to the politics of the resorts.
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Can I transfer the package I bought with you? |
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No. This vacation packages are not transferable.
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Can I buy different packages for the same vacation period? |
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No. You can only book 1 vacation package for each time you travel.
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Can two families travel together? |
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Every hotel has different terms and conditions when two families travel together. Please review the terms and conditions of the hotel you would like to reserve or call us at our toll free number: 1-877-2462962 from USA and Canada, and 01-800-7746089 from Mexico to ask us about your vacation request.
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What guarantee do I get when I reserve with you? |
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We are a consolidated vacation company, established according to the mexican laws and with a large experience in the resorts reservations.
You are protected by the Mexican Laws of Commerce of PROFECO (Procuraduria Federal del Consumidor) which is the equivalent of B.B.B. (Better Business Bureau).
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